ATD Research will be discussing data and findings of their latest research study on frontline employees.
In this webinar, we will dive into how organizations are training frontline employees, who are typically on the move during their workday. We will also focus on training topics, the modality of training, and the challenges of training deskless workers.
The live, instructor-led traditional classroom is the most popular format for delivering formal training to frontline employees.
Organizations use many types of on-the-job training, such as coaching by managers, job shadowing, and knowledge sharing.
61% of organizations measure the impact of their training efforts for frontline employees on business goals.
74% of organizations cite high employee turnover as a challenge they face in providing training to frontline employees.
84% of organizations do not currently use AI-enabled training. The most common reason is that they lack staff with the right knowledge to implement AI-enabled training.
Primary Capability Covered: Collaboration and Leadership
Participation in this event, either live or recorded, can be reported for one (1) professional development point toward initial certification or recertification requirements for the APTD® or CPTD® credential.
