Role play is meant to build skills, yet it often feels awkward and relies on subjective feedback. This session explores how to rethink practice by creating psychologically safe, structured, and measurable experiences. Learn how to move beyond one-off exercises and design repeatable approaches that drive durable skills development and provide clear insight into performance.
Key Takeaways
Why traditional role play falls short: Understand why role play often feels awkward, inconsistent, and subjective—and how that limits psychological safety and real behavior change.
What effective, measurable practice looks like: Learn how to design structured, repeatable practice that builds durable skills, using objective signals—including both verbal and non-verbal communication cues.
What’s now possible with evolving technology: Explore how advances in AI and real-time simulation are making it possible to create safe, scalable practice environments and measure performance in ways that weren’t previously achievable.
Primary Capability Covered: Training Delivery and Facilitation
Participation in this event, either live or recorded, can be reported for one (1) professional development point toward initial certification or recertification requirements for the APTD or CPTD credential.
