Removing the Awkwardness and Subjectivity: How to Make Durable Skills Development Objective and Scalable
Removing the Awkwardness and Subjectivity: How to Make Durable Skills Development Objective and Scalable
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Webinar | Learning and Development

Removing the Awkwardness and Subjectivity: How to Make Durable Skills Development Objective and Scalable

Wednesday, May 13, 2026
2:00 PM - 3:00 PM  EST

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Rapport

About

Role play is meant to build skills, yet it often feels awkward and relies on subjective feedback. This session explores how to rethink practice by creating psychologically safe, structured, and measurable experiences. Learn how to move beyond one-off exercises and design repeatable approaches that drive durable skills development and provide clear insight into performance.

 

Key Takeaways

  • Why traditional role play falls short: Understand why role play often feels awkward, inconsistent, and subjective—and how that limits psychological safety and real behavior change.
  • What effective, measurable practice looks like: Learn how to design structured, repeatable practice that builds durable skills, using objective signals—including both verbal and non-verbal communication cues.
  • What’s now possible with evolving technology: Explore how advances in AI and real-time simulation are making it possible to create safe, scalable practice environments and measure performance in ways that weren’t previously achievable.

Speaker

Chen Zhang

Chen Zhang

Chief Growth Officer

Rapport

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