Chen Zhang is chief growth officer at Rapport, where she focuses on advancing how organizations build and measure human skills through real-time, conversational practice. With more than 15 years of experience in AI and immersive technology, she has led product and growth initiatives at companies including Aquifer (acquired by Speech Graphics), MapMyFitness, and HomeAway. Chen is particularly focused on helping organizations shift from completion-based training to measurable readiness and performance.