Join Bob Sutton, Stanford Professor (Emeritus) and co-author of The Friction Project, to become a better friction fixer—a trustee of others' time. Discover friction traps like oblivious leadership and addition sickness, and when to slow down or make things harder. Bob will focus on behaviors other leaders have applied to make the right things easier and repair friction problems for their teams, companies, and customers—tactics that might work for you too.
Key Takeaways
Identify effective friction-fixing strategies that you already use, and that you might use even more and spread to others in your organization.
Diagnose friction traps that hampering your team.
Develop your subtraction strategy by learning when and how to remove unnecessary obstacles that frustrate your team and dampen productivity and innovation
Speaker
Bob Sutton
Professor of Management Science and Engineering (Emeritus)
