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About
Credit unions and other branch-based organizations train a workforce spread across locations, sometimes across an entire region or state, and every location needs the same quality of training. Getting staff to a central location for a few days works for one group at a time, but it's expensive, pulls them away from serving members, and doesn't scale as the branch network grows.
In this fireside chat, Sarah Collins, manager of learning and development at Veridian Credit Union, joins Class to discuss how they approach training across a dispersed network, the challenges they're solving, and learnings along the way. You'll also get a short look at Class, the virtual classroom solution Veridian's team uses to keep training consistent across every branch.
Key Takeaways
How Veridian Credit Union keeps training consistent as its branch network grows
Real-world examples of engaging training that doesn't pull staff away from members
A look at Class, the purpose-built platform supporting Veridian's approach