By 2030, 16 million baby boomers will exit the workforce—taking with them decades of hard-earned, often undocumented expertise. This unprecedented “Silver Tsunami” threatens to erode institutional memory and widen critical skills gaps across industries.
Join Evan Siegel, VP of financial services AI solutions at eGain, as he unveils insights from a groundbreaking survey of more than 1,000 organizations as they prepare to navigate the Silver Tsunami. Discover how forward-thinking leaders are turning this workforce challenge into a strategic advantage by using AI-powered knowledge automation to capture, curate, and transfer critical expertise—making it immediately actionable for your next-generation workforce.
Key Takeaways
Learn proven strategies to capture, retain, and leverage critical knowledge before experienced employees retire.
Discover how to automate and accelerate knowledge transfer with modern AI tools.
Get actionable guidance on navigating the people, process, and organizational changes required for successful implementation.
Understand how to reinvent roles, responsibilities, and performance metrics as your workforce collaborates with AI.
