Most talent development teams are measuring something, but very few are measuring what actually matters. If your evaluation efforts are focused on surveys, completions, and assessments (Levels 1 and 2), you’re not alone. In fact, many organizations are highly effective at collecting this data. The challenge is that this data rarely influences decisions, demonstrates value, or drives performance. Why? Most evaluation systems are working exactly as they were designed, but they were never designed to measure behavior change or business results.

In this session, you’ll explore why organizations get stuck at Levels 1 and 2 and what it really takes to move beyond them. You’ll learn how to shift from evaluation as a reporting function to evaluation as a strategic system that connects learning to performance and results. You’ll also discover how AI is making it easier than ever to define measurable outcomes, identify critical behaviors, and analyze data in ways that drive real decisions.