For talent development professionals, the goal isn’t just to deliver training, it’s to create lasting behavior change within aligned personal and organizational outcomes. In this engaging ATD webinar, you’ll learn how to equip leaders with the mindset and skills to handle difficult conversations with confidence, empathy, and impact. Grounded in the principles from Difficult Conversations Don't Have to Be Difficult by Amy P Kelly and Jon Gordon, this session moves beyond theory to practical application, helping you transform how leaders show up when conversations matter most.
Key Takeaways
A simple, teachable framework to make difficult conversations more human and less intimidating
Techniques to build leader self-awareness and emotional regulation in high-stakes moments
Practical tools to shift from avoidance to curiosity in conversation dynamics
BONUSES:
Strategies to handle “wants-based” training requests
The STAR3 Model Conversation Preparation Planning resource
