Join us for a practical discussion on how AI is transforming retail leadership. Foot Locker’s Director of Learning and Development, Jennifer Baker, and Tenor’s James Cross will explore how AI tools are transforming frontline manager enablement in the retail space. You’ll see practical examples of how AI is helping retail managers practice tough conversations, strengthen team performance, and deliver consistent, exceptional customer experiences at scale.
Key Takeaways
Harness AI for Scalable Leadership Development – Learn how AI enables consistent training and feedback across thousands of retail leaders.
Empower Frontline Teams Through Practice – See how simulated role play and feedback improve manager confidence and customer engagement.
Drive Performance Across Every Store – Understand how AI tools translate leadership growth into measurable business impact and operational excellence.
Primary Capability Covered: Career and Leadership Development
Participation in this event, either live or recorded, can be reported for one (1) professional development point toward initial certification or recertification requirements for the APTD or CPTD credential.
