About
Are stakeholders still treating your team like order takers? Shifting perceptions from transactional support to strategic partner is essential, but not always easy. In this session, you'll use the Strategic Business Partner Grid to define how stakeholders currently see your team and identify ways to strengthen relationships and build credibility. Learn practical strategies to increase business knowledge, reframe resistance, and shift even tough stakeholders toward true partnership. Leave with tools and insights you can apply immediately.
Recommended Reading: L&D Order Taker No More!
Key Takeaways
- Use the Strategic Business Partner Grid to map stakeholder perceptions based on relationships and business knowledge.
- Apply targeted strategies to increase credibility with stakeholders.
- Identify one actionable step to begin shifting a stakeholder’s perception from order taker to strategic partner.
Page-to-Practice Sessions are author-led interactive sessions that bring books to life through direct application.
Primary Capability Covered: Consulting and Business Partnering
Participation in this event, either live or recorded, can be reported for one (1) professional development point toward initial certification or recertification requirements for the APTD or CPTD credential.
Page to Practice Series
Building a Culture of Evaluation With the New Kirkpatrick Model - 8/21/2026 11 a.m. ET
Running L&D Like a Business: Scale Impact, Prove Value - 8/27/26 11 a.m. ET
How to Get Buy-in For Your Skills-Based Organization Journey - 8/27/2026 3 p.m. ET
Select the Right Metrics for Your Program(s) - 8/28/26 11 a.m ET
Before, During, After: Reflection Strategies for Learning That Lasts - 9/3/26 11 a.m ET
Maximizing Microlearning: Chunk, Strip, Build Your Design Skills - 9/3/26 3 p.m ET
Demonstrate L&D's Value: Measurement Methods for Stakeholder Buy-in - 9/15/26 11 a.m. ET
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