JD Dillon began his career on the frontline, managing movie theaters and theme parks. With 25 years of experience across operations, talent, and marketing with companies like Disney, AMC, and Kaplan, he’s a trusted authority on frontline enablement and a passionate advocate for improving the employee experience. A popular keynote speaker, prolific creator, and author of The Modern Learning Ecosystem and The Frontline Enablement Playbook, JD advises organizations on frontline performance strategy, ecosystem architecture, and AI-enabled solutions that power real work every day. Learn more about his latest projects at jddillon.com.